12. Costruire un’esperienza

12 12. Costruire un’esperienza

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01
January 20, 2023 05:51 min
1. Beginning
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January 20, 2023 02:00 min
2. Introduction
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January 20, 2023 01:50 min
3. Il Concierge nell’era moderna
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January 20, 2023 05:37 min
4. Concierge Duties
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January 20, 2023 04:41 min
5. Concierge Skills
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January 20, 2023 02:29 min
6. La Gerarchia
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January 20, 2023 02:30 min
7. Pre-Arrival Experience
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January 20, 2023 03:53 min
8. Fornitori Esterni
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January 20, 2023
9. Email Communication
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10
January 20, 2023 02:56 min
10. Arrival Experience
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January 20, 2023 03:27 min
11. Il Soggiorno
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January 20, 2023 04:15 min
12. Costruire un’esperienza
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January 20, 2023 03:36
13. Vendere l’esperienza
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January 20, 2023
14. Gestione del Complaint
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15
January 20, 2023 03:37 min
15. Pre-Departure